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To stand out to customers in the energy market, AEP Energy had to find a way to meet rising expectations despite being technologically outgunned by larger competition. A new data platform built with Dynamics 365 became the cornerstone of their customer experience transformation. 

While most companies know that digital transformation is the key to staying relevant, few achieve change at scale. Why? The biggest barrier to success is culture. Each department within a company has its own role in the transformation journey, so it's essential that each department is involved from day one.

Look at this eBook from @Microsoft #Surface for guidance on making a game plan, engaging your team, and equipping your teammates with the right technology to achieve their goals!

Continue to connect and care through COVID. @Mercyhousing was able to continue supporting the residents and communities it serves while keeping everyone safe using Microsoft Teams. Check out the whole story, and contact Blacktip to learn more.

Virtual assistants fill an essential role in your keeping your customers engaged 24/7. @Microsoft AI solutions to common customer and internal-facing issues are automatically within your reach, freeing up staff to focus on complex requests and high-value interactions.  Check out this infographic!

When you use @Microsoft's Activate Digital Selling solution, you equip your team with the ability to streamline sales and adapt quickly in the sales process. Subscribe now to learn more.

Adira is a senior project manager at a bank who works seamlessly between her laptop at the office and her tablet at home. In this infographic, follow Adira through a typical day and to see how Microsoft #Teams, #OneNote, and #PowerBI enables her to get through her day productively and efficiently. Then contact Blacktip to learn how we can help streamline and simplify your day.

#Dynamics365 Commerce can increase sales and conversion rates, attract new business, and boost existing consumer loyalty. Learn how #SteMichelle Wine Estates uses this @Microsoft solution to support and customize remarkable guest experiences:

Meet the most powerful #Surface laptop yet, with 13.5" or 15" touchscreen and 1080p HD cameras for video calls. The combination of @Microsoft 365 and Surface devices can set your teams up for success as they look to achieve digital transformation! Check out this video and see why Surface Book 3 is the perfect asset for your team.

Today's global business environment requires global business collaboration tools. Microsoft 365, with Teams as the hub for communication, provides the tools and capabilities your business needs to collaborate with colleagues and peers in real time--whether they're located just around the corner or around the world. Likewise important, this new way of collaborating globally represents a critical first step toward realizing the promise of a modern digital workplace. Subscribe now to stay informed on how #Teams at the center of #Microsoft365 can help transform collaboration and teamwork across your organization.

Microsoft Teams is the one-stop digital hub for teamwork—where teams can meet, call, and chat from anywhere. Stay connected and empower your team. Subscribe now and contact Blacktip to learn more!