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Be there for your customers anytime, anywhere, in more ways than you ever imagined when you enable Always On Service with Microsoft. 

When pursuing sales success, most companies agree relationships and effectively scaling process implementation are key. Learn more about 4 key themes for sales success with this infographic from @Microsoft:

As the working world is going remote, now is the time for Microsoft Teams. Meet with your peers and get work done anywhere - on the go, at the office, even from your living room couch. Check out how to collaborate and come together with this valuable infographic!

Are your employees using modern devices and up-to-date software? 61% of employees believe effective business tools allow them to offer faster service. The right tools matter! @Microsoft 365 Business integrates everything you need to keep employees working on the go—allowing them to offer the service they desire.

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In this episode of This Week in Cognitive, host Noelle LaCharite explores how quick and easy it is to create a chatbot that can answer top-of-mind questions for employees or customers. Leveraging QnA Maker, she builds a bot in minutes from a FAQ website and even gives it some personality. 

Customer experience is expected to overtake price and product as the key brand differentiator by 2020. Get ahead of the competition now by personalizing your organization's customer experience strategy. Read this eBook and contact Blacktip to learn more.

Customer experience is expected to overtake price and product as the key brand differentiator by 2020. Get ahead of the competition now by personalizing your organization's customer experience strategy. Read this eBook and contact Blacktip to learn more.

In the midst of increased remote working and flexible scheduling, we need to remember to protect our personal time. In his blog titled, "Get more control of your day with Microsoft 365," Gideon Bibliowicz highlights updated experiences in Outlook, Teams, To Do, MyAnalytics as well as others—all to help you spend less time preparing for meetings and to keep a better balanced calendar so that your personal time is protected. Check out his blog for details and also see where you fit in the most recent research on work habits.

For more support with Microsoft 365, connect with Blacktip today.

Cardiovascular disease is the world's leading cause of death--a statistic that Australia-based Heart Research Institute (HRI) is working diligently to change. With involvement in more than 150 international research projects each year that require frequent interaction with out-of-country physicians, HRI turned to #Microsoft365 to enable real-time collaboration with researchers around the globe, with #Teams at the heart of communications.

Watch this short video to learn the full story, then contact Blacktip to learn how we can help your organization realize the promise of a modern workplace.

Wish you could save time scrolling through your team's chat and just have a quick meeting instead? Now you can turn a chat conversation into an instant remote meeting using @Microsoft Teams feature, "Meet now." Check it out!