News

September 22, 2020
Modern Endpoint Management

In today's busy world, we're all trying to make the most of our time. Now you have one less thing to worry about - updating and securing your Surface devices. Every Surface component from firmware to Windows 10 policy settings, can be managed by Intune and updated via Windows Update for Business. How will you spend your free time? #SurfaceforBusiness #ZeroTouchDeployment

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September 22, 2020
A New Generation of Intelligent Chatbots Will Transform the Way Services Are Delivered

Considering the adoption of virtual agent technology in your own enterprise? This article from Forbes looks at the many ways in which chatbots can improve an organization's efficiency and performance. Microsoft's virtual agents are built for your specific needs. Contact Blacktip to find out more.

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September 22, 2020
A New Generation of Intelligent Chatbots Will Transform the Way Services Are Delivered

Considering the adoption of virtual agent technology in your own enterprise? This article from Forbes looks at the many ways in which chatbots can improve an organization's efficiency and performance. Microsoft's virtual agents are built for your specific needs. Contact Blacktip to find out more.

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September 17, 2020
Compliance Is The New Normal -- It's Time To Lock Down The Data

Privacy regulations aren't going away. Here's why #GDPR as your catalyst to establish broader data protection strategies and adopt technology that makes a meaningful impact on data security.

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September 17, 2020
Cybersecurity: A Small Business Guide

We know you want to protect your customers' data, but how much do you know about the most common types of cyberattacks and how to combat them?

Check out this article to see what #security solutions can do for your customers and contact our team at Blacktip to help you get started.

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September 16, 2020
Deliver always-on service with Dynamics 365 Virtual Agent for Customer Service

Discover how Microsoft Dynamics 365 Customer Service Insights and Power Virtual Agents delivers a 360-degree view of your service operation, along with machine-learned insights to help use data to make smarter decisions about what to optimize or automate. To learn more about how Microsoft empowers you to deliver exceptional customer experiences when you enable Always On Service, contact Blacktip.

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September 16, 2020
Personalized Experiences

In today's content and product saturated marketplace, personalization is the key to standing apart from the competition. This infographic highlights the benefits of implementing an organization wide personalization strategy at scale with Always On Service from Microsoft.

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September 16, 2020
Personalized Experiences

In today's content and product saturated marketplace, personalization is the key to standing apart from the competition. This infographic highlights the benefits of implementing an organization wide personalization strategy at scale with Always On Service from Microsoft.

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September 16, 2020
Day in the life of a GDPR-ready DPO

What does a day in the life of a GDPR-ready DPO look like? This infographic walks you through a scenario showing how Microsoft 365 controls keep data safe and help organizations more easily comply with GDPR requirements.

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September 15, 2020
Explore how Surface Go 2 can work for you

Have you met the Surface Go 2? With the ability to run powerful desktop software and the convenience of a tablet, you'll never be unprepared for where your day takes you. Weighing only less than 1.2 pounds, Surface Go 2 goes where you go. #SurfaceforBusiness #SurfaceGo2

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