Managed Services

Managed Services. Subscriptions. Flat Fees. New fancy terms for a time-tested idea.

With our Managed Services in place, you know what you’ll pay every month based upon your specific need. When you opt for a manage service agreement, you don’t have to worry about getting nickel-and-dimed when you pick up the phone to call us.

We customize our Service agreements on a per client basis, so you get exactly what you want — great value. And we get exactly what we want — your money. ;-)

Please make sure to read our Terms so that you understand the rules of engagement.

Our Managed Services

Monitoring




  • Installed software monitors key systems on each Mac
  • Instant notification of issues via email
  • Know that your investment is running well - it's simple insurance
  • Support is available via email.
Server




  • Includes monitoring of the Server.
  • Manages Server updates, including backups and 3rd party software.
  • 30mins of included remote support
  • Support is available via email & phone.
  • Guaranteed response times.
Pro




  • Includes monitoring of theServer & Desktops.
  • Manages Server & Desktop updates, including backups and 3rd party software.
  • Up to 180mins of included remote support (based upon a sliding scale of computers).
  • Support is available via email & phone.
  • Guaranteed response times.
Premier




  • Includes monitoring of theServer & Desktops.
  • Manages Server & Desktop updates, including backups and 3rd party software.
  • Up to 6 hours of included onsite and remote support (based upon a sliding scale of computers).
  • 50GB of business continuity (cloud drive) included.
  • 10GB of offsite backup/device included.
  • Support is available via email & phone.
  • Guaranteed response times.

Please contact us and we can implement one of our Managed Services or create a customized contract for your Apple Mac Business.