We’re not geeks. We’re business folks like you. We make working with us easy because we deliver IT Services that makes sense, is financially manageable and takes away the stress that comes from using computers day-in and day-out.
“Working with us – please show us how”
You like pictures, right? Well, pictures tell the story when working with us. The process is pretty simple:
1. We start with planning
Yes, actual honest-to-goodness planning. We sit with you and walkthrough the problem set so that we can better understand your needs.
2. We define an IT Blueprint
What is an IT Blueprint? Imagine going to an Architect. After sitting with them (also known as “planning”), you then receive a physical document that walks you through the design & implementation. Well, Blacktip IT Services is no different.
3. We agree on the terms
Yes, this is where we agree on what the work will be and how it will be done. It’s pretty simple. We have you sign our standard client agreement and the IT Blueprint.
4. We set a date
Once we’ve agreed on the terms, the next step stays simple. We select a date for when we start working. We try to accommodate your working needs within our standard business hours. There won’t be any surprises and we are very flexible if you have special needs.
5. We implement and provide training
Work begins and the process of providing you with Apple products is exciting for everyone involved. When the implementation is complete, we then begin training.
6. We follow-up and provide continued support
You will now have an “IT Team” that provides long-term planning and technical direction and comes out regularly to install any updates and resolve any potential technical issues. We have many ways to provide support, including managed services.
We’re convinced – we want to work with you
Excellent! Contact us at your earliest convenience. We believe we offer the best Apple Mac Business IT services in all of Central Florida. And, we believe that you’ll agree once you begin working with us.