What is the iBusiness Suite?
If you think of the consumer side of Apple, you think of iLife, the suite of applications that includes iMovie, iPhoto and Garageband. Now let’s translate that to business. There are a suite of applications that each business needs, including Customer Relationship Management (CRM), Collaboration & Email, Office Productivity (Microsoft Office) and more. At Blacktip, we have formed this unique group of applications into the iBusiness suite to make your life easier.
CRM: Daylite
If you have customers, then simply put, you need to manage your relationship with them. How you interact with your customers will differentiate you from your competitors. Leveraging software to help manage these relationships is fundamental to your iBusiness. Blacktip IT Services recommends Daylite for your Mac CRM needs. Daylite works at the center of your business, helping you stay on track and deliver on time. From shared calendars to simple projects, to contact management to email integration, Daylite keeps you organized and frees your mind of clutter.
Blacktip IT Services is a Daylite Master Partner, the highest level a Partner can achieve in providing implementations, service and support.
Productivity: Microsoft Office
In the modern world, everyone creates documents. Whether they are presentations, spreadsheets or the written word, you need a tool (or a suite of tools) to help you with the creation process. Blacktip IT Services recommends Microsoft Office for the Mac as part of the iBusiness suite to help you generate and manage the content you create and collaborate with others.
Blacktip IT Services is a Certified Microsoft Office Trainer, with over 25 years of experience using, training and creating these applications.
Time & Billing: Billings Pro
If you bill for your time, then you need software that helps you manage your time, the invoices you submit as well as the payments you receive. And, if you can take these capabilities with you on a mobile device, all the better. Billings Pro has a logical workflow and intuitive interface that makes quoting, invoicing and time tracking simple (all of your time & billing management).
Blacktip IT Services is a Billings Pro Certified Partner, the highest level a business can achieve in providing implementations, service and support.
Email: Google Apps or Hosted Exchange
Why would you want the burden for both the iron (server) and the bits (software)? It’s crazy in this day and age. What makes sense is to leverage the cloud and keep your overall IT costs down for email and collaboration. If you want to use the Google infrastructure, we can help you get going. If you would rather use hosted Microsoft Exchange, then Rackspace is your best bet.
Blacktip IT Services is both a Google Apps for Business Reseller and a Rackspace Gold Partner.
How do you get started with iBusiness?
Contact us. We’ll create an IT Blueprint for you that defines the right iBusiness solution for your Apple Mac Business.
