Apple WWDC 2012 Announcement Analysis

Apple WWDC Announcements

A little over a week ago, Apple made quite the splash with the following announcements (and some direct availability) of new products. Some of these include:

  • An updated MacBook Air and MacBook Pro line
  • The all-new Next-Generation MacBook Pro
  • The impending release of OS X Mountain Lion
  • iOS 6 and all its goodness for the iOS platform

Let’s talk a little about each…

Apple MacBooks & the Next Generation MacBook Pro

The updated MacBook Air and MacBook Pro were not the biggest part of the announcement last week. Really, they are minor speed bumps with some new enhancements (for example, USB3.0 support). The big announcement was the Next Generation MacBook Pro! Wow. This is a monster of a release. Apple really decided to take a foothold in the ultra-powerful yet incredibly light notebook market by delivering this computer. The specs are pretty incredible:

  • The device weighs about 4.6 lbs.
  • It has the latest and fastest Intel Quad-Core processors
  • No more DVD drive
  • USB3.0 and Thunderbolt connectivity
  • But the biggest item: the new Retina Display (2880×1800 resolution)

To highlight the resolution, here are some screenshots (there is quite a difference):

 

Standard Display

Retina Display

 

OS X Mountain Lion

OS X Mountain Lion

With the release of Apple‘s new OS, we can expect to see a real “finishing of the job” from OS X Lion. What does that mean? More congruency with the iOS Platform (naming of Apps, features and more). Apple has done a fine job of defining the features on their site. The best part of this release for both the client and server is the price: $19.99 for each. That is an amazing achievement and will definitely help the purse strings for those looking to upgrade. Of course, we’ll provide a real analysis of the cost in a future post.

However, from what we have seen so far OS X Mountain Lion will be a real improvement in stability and simplicity for users of the Apple platform. Some of the key business features we see include:

  • Improved Apple Mail with VIP support (smart email system for your most important contacts)
  • Dictation. Yes, you can now speak to your Mac and it will handle your tasks (or text) with ease.
    • In case you were wondering, we are guessing that this is part of Siri coming to the Mac.
  • GateKeeper. More secure app management – meaning – you won’t run apps that aren’t truly secure and come from a known/good source.

Apple iOS 6

Finally, we have the latest operating system for the iPad and the iPhone. There are many, many new features. Of which we’ll highlight the most important:

  • All new Maps. Yes, buh-bye to Google Maps.
  • Do Not Disturb. Imagine, airplane mode for when you don’t want to take calls, yet you can still receive emails.
  • Passbook. All of your itineraries and mileage plans in one convenient App.
  • Facebook everywhere. Yes, we just can’t get enough sharing.

There is much more, although most of the features are consumer based. We’ll wait and see what new features are specific to business as more details from Apple is released.

Summary

We see many of these new releases from Apple as being a real improvement for business. And, when the new software (Mountain Lion, iOS6) is ready, Blacktip will gladly be there to help you update your systems. Feel free to contact us to discuss your options.

Blacktip IT Services Interviewed for Channelpro

Blacktip

Central Florida Entrepreneur Featured on Cover of National Magazine

Founder of Blacktip IT Services, Matthew Bookspan, shines in the limelight for his industry expertise

Longwood, Fla., June 4, 2012 – Local entrepreneur Matthew Bookspan was showcased on the cover of the May 2012 issue of an influential industry magazine, ChannelPro. The Founder – or Chief Shark as he prefers – of Blacktip IT Services served as an expert source for an article about businesses that partner with the Apple Consultants Network because of his influential work in Central Florida.

Bookspan spent 20 years in product management and software engineering for companies including Microsoft, Cisco, and Salesforce.com before starting his own business. His newest venture, Blacktip IT Services, launched in 2011 and specializes as a certified Apple Mac OS X and iOS consulting firm. Bookspan was chosen as an informed resource expert to comment on the pros and cons of joining the Apple channel and how Blacktip has prospered from the decision during its first year in business.

“I was happy to lend insight on the value of joining the ACN and Blacktip’s success with the decision,” Bookspan said. “After many years in the IT business, I know that Apple’s platform gives businesses an advantage and better enables them to implement and use technology.”

As referenced in the article, Blacktip has drummed up considerable revenues that are set to double this year. “Our aim is to be the premier Apple consultancy in the Southeast region,” Bookspan was quoted.

Blacktip provides a full range of services to help businesses implement and use technology to enhance efficiency, improve productivity and increase communication. Bookspan and his team work with a variety of companies helping their business move forward and update infrastructure.

About Blacktip IT Services:

Located in Longwood, Florida., Blacktip is a certified Apple Mac OS X and iOS consulting firm providing IT Services to Orlando, Tampa, Jacksonville and all of Florida. They provide Apple business solutions including business continuity, the iBusiness Suite and Mobility.

Media Contact:

Tyger Danger
Uproar PR for Blacktip IT Services
Office: 407.767.0452 ext. 230
tdanger@uproarpr.com

Whole Disk Encryption, OS X Lion and Security

Whole Disk Encryption

Whole Disk Encryption & OS X Lion

First, this is an exciting feature of OS X Lion for business users. I have opined about this feature before in a previous post. However, let’s state the facts: whole disk encryption ensures business users that their data is more secure than in previous releases of the operating system.

Second, let’s get an understanding of what whole disk encryption means for everyone. Security always sounds great, although it has lots of uncertainty. We’ll use the definition from Wikipedia:

Disk encryption uses disk encryption software or hardware to encrypt every bit of data that goes on a disk or disk volume. Disk encryption prevents unauthorized access to data storage. The term “full disk encryption” (or whole disk encryption) is often used to signify that everything on a disk is encrypted, including the programs that can encrypt bootable operating system partitions.

Setting up whole disk encryption (FileVault 2) in OS X Lion

Originally, we had planned to write a “how-to.” However, Apple has done a better job in articulating the setup steps in this knowledge base article. Further, in the Ars Technica review of OS X Lion, there is another great example of how to enable this feature.

Instead, we are going to focus on how you will use whole disk encryption in your daily tasks.

Before we articulate the usage, there is a key missing item from the Apple’s and Ars’ article: time to setup. Yes, it takes time (a lot of it) to enable this feature within OS X Lion.

Let’s articulate the time in detail:

  • Initial setup (not migrating from FileVault v1): about 10-15mins
  • Encryption time: on a brand-new install of OS X Lion, with no additional applications installed, it took just over two hours to enable whole disk encryption on a three year old iMac. This time could decrease or increase based upon your system.

Using FileVault 2: Performance impacts

Once you have Filevault 2 enabled, you will not notice any performance changes. Whether it is real or a matter of perception, your files feel like they open just as fast. Your apps launch without any additional delay. Your backups via Time Machine work the same, etc.

Upon system boot, you will be prompted to login, as you must authenticate with your username and password, even if you previously did not enable this authentication.

Using FileVault 2: Security Benefits

By enabling whole disk encryption, you are adding a new level of security to your Mac. All of your data is now secured using XTS-AES 128 encryption. To translate from technical gobbledygook - this is pretty darn secure.

Utilizing whole disk encryption via FileVault 2 will ensure that if your computer is lost or stolen, your data will not be retrievable. For those with sensitive client data (or business data), utilizing this feature is fundamental to your business security.

Summary

We didn’t spend any time talking about migrating from FileVault v1 to v2 because that is handled in Apple’s Support article mentioned above. Nevertheless, the significant security and performance improvements provided with this whole disk encryption feature is essentially a complete win-win for business users.

If there are any gotchas – there are two:

  1. DO NOT LOSE YOUR SECURITY KEY.
  2. DO NOT FORGET YOUR PASSWORD.

Sorry for the yelling, although we wanted to make sure that you received the message loud and clear. :)

Of course, if you want to learn more about FileVault 2/whole disk encryption and security, please don’t hesitate to reach out to us here at Blacktip.

This content was originally written as a guest post on themaclawyer.com.

OS X Lion arrives today

OS X Lion – Available for download or purchaseOS X Lion

Sometime today (probably after 9am ET), OS X Lion will be launched and available for downloading. This is a very exciting release, although as we have mentioned in our previous post about upgrading, we strongly recommend that business users wait at least 30 days before making this transition.

Upgrading OS X Lion today

If you decide to upgrade to OS X Lion today (and ignore our advice -:)), we recommend that you do so on a non-mission-critical machine or on a separate partition of a hard drive. This way, you can begin confirmation of applications support. Here are some very important items to consider when upgrading:

System requirements for OS X Lion

  • OS X Lion Requires a full 64 bit compatible Intel Processor. For example: the Core 2 Duo, i3, i5, i7 and Xeon. Some of the earliest Intel Processors are not supported (Core Solo and Core Duo).
  • At least 2GB of RAM (although 4GB is preferred).
  • 4GB of available hard disk space for the download and we estimate at least another 10 for the installation.

What to do prior to upgrading to OS X Lion

When we last wrote about ensuring your software was compatible with OS X Lion, the latest information we had indicated key software vendors would not have their applications ready. Let’s discuss those:

  • First and foremost, your current OS X should be 10.6.8 and have all available Apple Software Updates. You cannot upgrade to OS X Lion without running 10.6.8. So, if you are running Leopard, read more about what to do.
  • Rosetta is no longer available with OS X Lion – this means that PowerPC versions of your Apps will not work on OS X Lion.
  • Backup! Make sure to have a current Time Machine, Carbon Copy Cloner (or SuperDuper) or whatever software you use for a local backup.

Software updates for OS X Lion

Adobe
  • Adobe CS2, (and most likely CS3) is not compatible.
  • Adobe CS Suite 5.5 should be compatible with OS X Lion (here is the official post).
FileMaker
  • Bento 4.0.4 is compatible.
  • FileMaker Pro should be compatible (no official post).

Intuit

  • QuickBooks 2011 is compatible with OS X Lion (make sure to have R10 installed). All previous versions are not.
  • Quicken 2007 is not compatible.
  • Quicken Essentials should be compatible.

Marketcircle

  • Has a beta update available for Daylite. More information here.
  • Only the Daylite client is compatible (with the beta). DO NOT UPGRADE your Daylite Server. There is an outstanding issue with OS X Lion and upgrading with break your Daylite Server.
  • Billings Pro 1.5.2 client is compatible with OS X Lion. Billings Pro Server is not compatible (similar to Daylite Server). There will be a beta of Billings Pro that should provide some compatibility in the future.
  • Billings 3.7.1 is compatible.

Microsoft

  • Microsoft Office 2011 14.1.2 is compatible with OX Lion, although another update may be published soon.
  • If you already have Office 2008 installed, it should be compatible (make sure it is current with 12.3).
  • If you try to install Office 2008 after installing OS X Lion, you will not be able to do so, as the Office installer requires Rosetta to install. Thus, make sure to install Microsoft Office 2008 on your Mac prior to upgrading to OS X Lion.
  • Microsoft Office 2004 is not compatible (it is a PowerPC app).

Omni Group

There is a broader compatibility list for software apps and OS X Lion available as well. For hardware compatibility updates with OS X Lion, you’ll have to check with your manufacturer’s Web site.

Should you upgrade to OS X Lion today?

Honestly, no. This is your business and you need to take software upgrades (especially OS) seriously. We recommend holding off. More importantly, we highly recommend holding off on OS X Lion Server until there is additional information available for your server applications.

Of course, if you want to talk more about upgrading OS X Lion, please don’t hesitate to call or contact us. We are here to help guide you through the transition.

iCloud, OS X Lion Server and Business

iCloud

iCloud: Does it make sense for business?

Depending upon the size of your business, iCloud could provide value. How so? First, let’s examine some facts about what iCloud is going to offer come the fall of 2011 (quoting from Apple):

  • iCloud is so much more than a hard drive in the sky. It’s the effortless way to access just about everything on all your devices. iCloud stores your content so it’s always accessible from your iPad, iPhone, iPod touch, Mac, or PC.
  • iCloud keeps your email, contacts, and calendars up to date across all your devices.
  • iCloud has no syncing required. No management required. In fact, no anything required. iCloud does it all for you.

All of these features seem pretty compelling, especially since they are free. Then why does the value of iCloud depend upon the size of the organization? Frankly, its about who owns the data.

Small business and iCloud

Most small businesses (in the 3-5 range) or SoHos (small office/home office) don’t really have a need for an OS X Lion Server. Thus, using something like iCloud to store/share content across devices makes sense, especially given the cost: free.

Let’s look at a couple of use cases for iCloud and small business:

Example #1: A sole proprietor/freelance graphic designer

  • They can take share their portfolio via iCloud (any iWork document is easily shared), which is indispensable, as they can now be at any client site to share their latest designs from any device.

Example #2: A small construction firm

  • They can easily access their photos via Photo Stream, which means they can share visual examples with their clients easily and efficiently. And, they can store quite a few photos (1000 of the most recent) within iCloud.
Example #3: Any small business
  • They can quickly update any client information and know that it will be available on their Mac the moment they arrive home is pretty incredible.

iCloud vs. OS X Lion Server: Medium business + Enterprise

Ok, so we have iCloud use cases for small business. What about medium business? Enterprise? Honestly, in both of these segments, we believe that iCloud will only be used by individuals within the organization (and those organizations who allow it) to access their personal information on their work computers.

OS X Lion Server

Otherwise, we see organizations deploying OS X Lion Server, to better control sharing of information via managed profiles (iOS Devices and Macs) as well as via shared storage (WebDAV).

Security and iCloud

The one nagging question is security. Cloud services in general are causing folks to consider (or reconsider) sharing their content due to security implications. DropBox, over the past few months has provided reasons for businesses to not use their service, given the security issues surrounding their storage service.

Regardless, businesses do not want to have to pay for the iron (servers) to host their own content anymore. So, Apple will have to provide clear security documentation in order for businesses to have trust with iCloud.

Summary

We do think that Apple’s iCloud service will provide value to small business owners, given the above examples. We do not see the inherent value for medium or enterprise business, as these groups will most likely continue to control their data via OS X Lion Server, WebDAV sharing and more.

And, until the security is clearly defined from Apple, we recommend all business users hold off on utilizing this service. Sadly, we probably won’t have any security information until iCloud is launched this Fall.

If you want to learn more, please feel free to Contact us and we can talk about how iCloud or OS X Lion Server can integrate into your Apple Mac Business.

Daylite Mail Integration 2.5.4 available along with OS X 10.6.7

Yesterday, Apple released OS X 10.6.7, which provides a variety of fixes and security enhancements. You can read the release notes here and download the combo updater here. We do not recommend using Software Update to install this new version of OS X 10.6, as using the combo updater ensures all of your system files are updated correctly.

Daylite Mail Integration

Daylite Mail Integration

With this new release of OS X 10.6, and if you are running Daylite, you will need to update your Daylite Mail Integration (DMI) plugin to ensure compatibility (meaning, OS X 10.6.7 disables the previous release of DMI). Please download the latest Daylite Mail Integration here.

Of course, if you need help updating to either Daylite Mail Integration 2.5.4 or Apple OS X 10.6.7, please don’t hesitate to contact us.

Daylite Touch 1.6.1 Released

Daylite Touch

Daylite Touch – Better than ever

This week, Marketcircle released a new version of Daylite Touch that includes the following key update:

Fixes inability to create phones, addresses, and links when editing objects on the iPad with iOS 4.3.

You can read more about this release via the Marketcircle knowledge base article. We definitely recommend updating Daylite Touch on any iOS device you might be using.

Of course, contact us if you need any assistance with in updating Daylite Touch.

 

Connected Accounting Presentation

 

Blacktip IT Services Presents:

Connected Accounting & ERP for both Mac & PC

Monday, March 21st, 2011 at 1:00pm, EST

Connected AccountingBlactipIT
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Outgrowing your existing accounting solution?

Switching from PC to Mac?

On Monday, March 21st, 2011 from 1:00pm -  1:30pm, EST you are invited to learn more about Connected Accounting & ERP software for Mac and PC.  The webinar will offer a brief product overview followed by a short product demonstration.

Where:**MAC+PC

Web Ex Presentation

When:

Monday, March 21st, 2011 from 1:00pm to 1:30pm, EST

Register Now 2

We Look forward to presenting Connected Accounting & ERP Software to you.

Sincerely,

Matthew Bookspan

Blacktip IT Services

info@blacktipit.com

407-212-7625

Xerox: The Power of Copying, Faxing, Printing

Xerox

Xerox provides fantastic printing solutions

Yes, in our ever growing certifications and services, we have now become a Xerox Peak Silver Reseller. We evaluate many hardware products, including printers, multifunctions and more. BlackTip IT Services decided to partner with Xerox as we believe their products are a cut above the rest in terms of performance and value.

Please don’t hesitate to contact us about how we can help you choose the right Xerox device for your Apple Mac Business.

Apple Xserve reborn?

Apple Xserve no more

We were shocked. Last fall, Apple announced that effective Monday, January 31st (yes, this coming Monday), they were no longer selling the Apple Xserve. Apple provided a transition guide and replacement options including the Mac mini or a Mac Pro.

Well, a little birdie whispered something into our ear last night. We then found a link that presented us with this little tidbit from Active Storage:

Apple Xserve

Now, all of us at Blacktip IT Services are not ones to propagate rumors, although this one seems pretty darn real and could be an excellent alternative solution for those looking to replace aging an Apple Xserve (or purchase rack-mount based Mac Servers).

Of course, we’ll need to wait until Monday morning to confirm, so this weekend will be an anxious one indeed to see if there is a new Apple Xserve from Active Storage. Please share your thoughts in the comments below.

Of course, don’t hesitate to contact us and talk more about this potential Apple Xserve replacement.